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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clio

November 8, 2025

5  out of  5
rating by Clio
"有中文客服,响应快速,态度温和,员工都受过专业培训,尤其是刘诺亚,好有耐心的为我解释我的疑问。非常感谢!"
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Edwin Delgado

November 8, 2025

5  out of  5
rating by Edwin Delgado
"Good price, fast and easy process. Thanks Eddie for the help and respect. Will continue to work with him."
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Brent Cunningham

November 7, 2025

5  out of  5
rating by Brent Cunningham
"Eddie is incredible."
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Kay T

November 7, 2025

5  out of  5
rating by Kay T
"Eddie is very helpful, kind, and informative!"
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Martin Rohde

November 5, 2025

5  out of  5
rating by Martin Rohde
"Great, great communication, prompt follow up, very responsive. Pleasure to work with"
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Christine Huang

November 5, 2025

5  out of  5
rating by Christine Huang
"Eddie is very knowledgeable about the State Farm Insurance products. He was patient to provide options to meet my specific needs (as the coverage and premium wise) for my home and auto insurance. I am happy with the home and auto insurance that I got from State Farm."
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Yuanxi Li

November 4, 2025

5  out of  5
rating by Yuanxi Li
"Yanuo Liu is an absolute pro — highly recommend partnering with her. She was super patient, broke everything down in plain language, and curated an insurance plan that aligned perfectly with my needs. End-to-end experience was seamless, efficient, and zero stress."
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longtao zhou

November 4, 2025

5  out of  5
rating by longtao zhou
"Kate is good"
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Andrew C

October 30, 2025

5  out of  5
rating by Andrew C
"Youngjin was wonderful! He helped me to get an amazing rate on my car insurance. He was very knowledgeable and super personable and helped me out in the way that I needed. Shoutout Youngjin!"
We responded:
"Thanks Andrew! Youngjin's a true professional. Glad you were able to get the help you needed!"
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RichCarolyn Phillips

October 30, 2025

5  out of  5
rating by RichCarolyn Phillips
"We got a phone call last week for a quote on homeowners insurance. They connected me to an agent and I was put on hold. After a minute or two I hung up. I immediately received a call back from Youngjin Ma of State Farm Insurance. He was just checking to see if we had mistakenly lost our call. I was a bit aggravated but Youngjin explained that he had an insurance quote ready for me and did I want to see if he could save me money. He explained our quote and how it was saving me money. I gave him my email and asked him to send it to me. He called me to make sure I received it and I asked him to call me back the next day to discuss, which he did. He was very kind and considerate and very patient with us and all of our questions. We did end up saving a substantial amount of money on our homeowners. Every question I brought up, he worked it out so that there was a savings while still giving me same (or better) coverage. My husband and I finalized our insurance needs with Youngjin last night and when we finished, my husband commented, “Now , that was a very pleasant young man. He made it a very pleasant experience.” Thank you Youngjin, we appreciate you!!!"
We responded:
"Thanks Rich & Carolyn! We're sorry to have missed your original call (we try very hard to maintain immediate responsiveness), but we're glad to be able to meet your needs and get your family taken care of! "
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XIN ZHAO

October 30, 2025

5  out of  5
rating by XIN ZHAO
"Cathy服务态度好,很有耐心,解答的很详细"
We responded:
"感谢您的支持!很开心Cathy的服务让您满意~"
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Denise Mei Yan Hofmann

October 27, 2025

5  out of  5
rating by Denise Mei Yan Hofmann
"I had a great experience getting coverage for my family. Eddie took the time to explain basic coverages I was unfamiliar with and walked me through the nuances of how a rental endorsement would work for my home. Thankful to have found this team!"
We responded:
"Thanks Denise! We're grateful to be able to take care of your family's needs :)"
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Marcus Hartwig

October 27, 2025

5  out of  5
rating by Marcus Hartwig
"Eddie’s team was excellent! I’ve been with USAA all my life and was surprised to find that I was able to get really competitive rates for my home & auto. I made the switch and couldn’t be happier with the service and professionalism. Highly recommend!"
We responded:
"Thanks Marcus, grateful to be able to be there for you and your family!"
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N Louie

October 25, 2025

5  out of  5
rating by N Louie
"Youngjin helped us switch our auto and home insurance with ease--outstanding service! Thank you."
We responded:
"Thanks Louie! Youngjin's an excellent agent. We're grateful to be able to meet your needs and get you taken care of!"
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Steve Mitchell

October 24, 2025

5  out of  5
rating by Steve Mitchell
"Eddie was fantastic. Thoughtful, honest and best of all...saved me money over the Geico insurance policy I had prior."
We responded:
"Thanks Steve! Happy to be able to make you the switch and get you taken care of!"
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Yimo Zhang

October 24, 2025

5  out of  5
rating by Yimo Zhang
"Friendly and helpful bilingual agent."
We responded:
"Thanks Yimo! We have English, Mandarin, Cantonese, and Korean capacity at the moment. Glad to be able to help!"
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jim chen

October 22, 2025

5  out of  5
rating by jim chen
"You have a great staff (Liuyanuo)with a good service but little too expensive."
We responded:
"Thanks Jim! Every price we offer is a personalized price based on a range of underwriting factors. We know we will not always have the lowest price (though often we do), but our goal is to offer exceptional service in any situation (even cancelling an existing policy to switch insurers). Hope we'll be able to offer a more competitive rate for you in the future and have you back here!"
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Hanyuan Chi

October 21, 2025

5  out of  5
rating by Hanyuan Chi
"I’m incredibly thankful for Yanuo Liu at State Farm. After a rental car incident where I wasn’t liable, Hertz still attempted to charge me about $3,000 (administrative fees, loss of use, and diminished value). I was upset and unsure what to do. Yanuo was both professional and compassionate—she calmed me down, dug into the details, and, before committing to anything, reached out to the State Farm claims department right away. She clarified my situation, corrected a misunderstanding on the claim, and then called me back with a clear and satisfying solution. Thanks to her, I avoided unnecessary charges and resolved the issue quickly. Beyond auto, I also carry homeowners insurance with State Farm, and Yanuo has been equally responsive—providing my lender everything needed for a refinance without delay. She consistently puts her customers first. I feel very fortunate to have her as my agent and highly recommend her."
We responded:
"Hi Hanyuan, thank you for the thorough review! Yanuo is exceptional and truly passionate about her work and taking care of people. I'm glad you were able to get the help you needed in a challenging moment."
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Bee Buzzz

October 21, 2025

5  out of  5
rating by Bee Buzzz
"Quote too high. Your agent was professional and friendly."
We responded:
"Hi Bee, thanks for your note! Our rates are personalized and will vary based on a range of underwriting factors. I'm sorry we weren't able to meet your needs this time around. We hope to be able to win you over in the future!"
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FutureWorxs

October 20, 2025

5  out of  5
rating by FutureWorxs
"Amazing service!!!"
We responded:
"So glad to hear you're being well taken care of here!"
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Aivy Wang

October 15, 2025

5  out of  5
rating by Aivy Wang
"Grace Kim made getting renters insurance surprisingly easy. I usually dread dealing with insurance stuff, but she broke everything down so clearly that it actually made sense. She took care of all the details and followed up to make sure I had everything I needed. You can tell she genuinely enjoys helping people and isn’t just going through the motions. Super thankful for her help"
We responded:
"Hi Aivy, we're so glad you were able to get strong renter's coverage with us! Grace is wonderful and we hope to be able to serve your needs for years to come!"
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Julia Chou

October 15, 2025

5  out of  5
rating by Julia Chou
"I had no idea where to start with life insurance, but Grace Kim made it so much easier than I expected. She asked about my situation and actually listened before suggesting what would work best for me. I really appreciated how honest and down-to-earth she was—no pressure, just genuine help. It felt like she cared more about making sure I was protected than anything else. I left feeling confident and informed, which says a lot when it comes to insurance. Thank you, Grace, for making something complicated feel simple!"
We responded:
"Thanks Julia!! We're excited to be able to be able to protect you throughout life's journey :D"
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Anthony Madson

October 15, 2025

5  out of  5
rating by Anthony Madson
"Grace Kim was amazing to work with for my auto insurance! She made the whole process really easy and took the time to explain everything in a way I could actually understand. She helped me find great coverage at a good price and was super responsive whenever I had questions. She’s also super funny!"
We responded:
"Hi Anthony! That's great to hear you were able to get the right auto coverages from Grace. We're here and always happy to help :)"
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Stacy Yang

October 15, 2025

5  out of  5
rating by Stacy Yang
"I recently got my renters insurance through State Farm, and Grace Kim made the whole process so smooth! She took the time to explain every detail clearly and helped me find the best coverage for my needs and budget. Grace was patient and always quick to respond whenever I had questions. I really appreciated how easy she made everything—from the quote to setting up the policy. I definitely recommend reaching out to Grace Kim if you’re looking for renters insurance or any other coverage. She truly goes above and beyond for her clients!"
We responded:
"Thanks Stacy! Grace is a great addition to the team, and we're grateful to be able to serve you."
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Cade Hwang

October 15, 2025

5  out of  5
rating by Cade Hwang
"I had a great experience with State Farm! Grace Kim helped me with my auto quote and made everything super easy to understand. She was friendly, professional, and quick to respond to all my questions. I highly recommend asking for Grace if you need help with your insurance!"
We responded:
"Thanks Cade, we're grateful to be able to help with you stay protected!"